PRIVACY POLICY
This Privacy Policy ("Policy") describes how SorsX LLC, a Delaware limited liability company ("SorsX," "we," "us," or "our"), collects, uses, and shares information about you when you use our talent marketplace platform (the "SorsX Platform" or "Platform") and related services (collectively, the "Services"). This Policy applies to all users of our Services, including Agencies, Companies, and Candidates.
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
This Privacy Policy was last updated on the date indicated below and may be updated from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Platform.
- Information We Collect
- Personal Information: We collect personal information that you provide directly to us, including but not limited to your name, email address, phone number, company information, professional background, resume, and other contact details when you register for an account or use our Services.
- Candidate Information: When Agencies submit Candidates through our Platform, we collect information about those Candidates, including their professional qualifications, work history, contact information, and other relevant details for placement purposes.
- Usage Information: We automatically collect information about how you use our Platform, including your IP address, browser type, device information, pages visited, time spent on pages, and other usage statistics.
- Communications: We collect information from communications between users of our Platform, including messages, notifications, and other correspondence related to the talent marketplace services.
- Payment Information: We collect payment-related information necessary for processing placement fees and other transactions, though we use third-party payment processors to handle sensitive financial data.
- How We Use Your Information
- Service Provision: We use your information to provide, maintain, and improve our Services, including facilitating connections between Agencies, Companies, and Candidates, processing placements, and managing user accounts.
- Communication: We use your information to communicate with you about our Services, including sending notifications, updates, and responding to your inquiries.
- Platform Operations: We use your information to operate and maintain our Platform, including user authentication, security monitoring, and technical support.
- Analytics and Improvement: We analyze usage patterns and user feedback to improve our Services and develop new features.
- Legal Compliance: We use your information to comply with applicable laws, regulations, and legal processes, including tax reporting and employment law requirements.
- Business Operations: We use your information for general business operations, including invoicing, payment processing, and customer support.
- Information Sharing and Disclosure
- Among Platform Users: We share relevant information between Agencies, Companies, and Candidates as necessary to facilitate placement services. This includes sharing Candidate information with Companies for hiring purposes and sharing Company requirements with Agencies.
- Service Providers: We share your information with third-party service providers who perform services on our behalf, including payment processors, cloud hosting providers, and analytics services.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.
- Consent: We may share your information with your consent or at your direction.
- Data Security
- Security Measures: We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
- Data Encryption: We use encryption technologies to protect sensitive information during transmission and storage.
- Access Controls: We maintain strict access controls to ensure that only authorized personnel can access your information.
- Regular Monitoring: We regularly monitor our systems for security vulnerabilities and unauthorized access attempts.
- Data Retention
- Retention Period: We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
- Candidate Information: Candidate information may be retained for extended periods as it may be relevant for future placement opportunities and to maintain placement records.
- Account Deletion: When you delete your account, we will delete or anonymize your information, except where retention is required by law or for legitimate business purposes.
- Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information. You can update your account information through our Platform or by contacting us directly.
- Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used format.
- Deletion: You have the right to request deletion of your personal information, subject to certain exceptions for legal compliance and legitimate business purposes.
- Opt-Out: You can opt out of certain communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Restrictions: You have the right to request restrictions on how we process your information in certain circumstances.
- Cookies and Tracking Technologies
- Cookie Usage: We use cookies and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and provide personalized content.
- Cookie Types: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
- Third-Party Cookies: We may allow third-party service providers to place cookies on our Platform for analytics and advertising purposes.
- Cookie Controls: You can control cookies through your browser settings, though disabling cookies may affect the functionality of our Platform.
- International Data Transfers
- Cross-Border Transfers: Your information may be transferred to and processed in countries other than your country of residence, including the United States.
- Safeguards: We implement appropriate safeguards to protect your information when it is transferred internationally, including contractual protections and compliance with applicable data protection laws.
- Children's Privacy
- Age Restrictions: Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
- Parental Rights: If we become aware that we have collected personal information from a child under 18, we will delete that information promptly.
- California Privacy Rights
- CCPA Rights: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights under the CCPA.
- Authorized Agents: You may designate an authorized agent to make privacy requests on your behalf.
- Updates to This Privacy Policy
- Policy Changes: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on our Platform and updating the effective date.
- Continued Use: Your continued use of our Services after we post changes to this Privacy Policy constitutes your acceptance of the updated Policy.
- Contact Information
- Questions and Concerns: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@sorsx.com
- Address: SorsX LLC, [Company Address], Delaware
- Response Time: We will respond to your privacy-related inquiries within a reasonable timeframe, typically within 30 days.